Jeetbus Privacy Policy

1 Who We Are

Jeetbus is an online gaming platform operating at jeetbus.net, designed specifically for players in Bangladesh. When this Privacy Policy refers to "jeetbus", "we", "us", or "our", it refers to the jeetbus platform and the team responsible for operating it.

This Privacy Policy applies to all personal data collected by jeetbus through the jeetbus website, mobile platform, and any related services. It covers data collected during registration, gameplay, payment processing, customer support interactions, and general use of the jeetbus platform.

By registering on jeetbus or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use jeetbus.

2 Data We Collect

Jeetbus collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the jeetbus website, and in some cases from third-party service providers such as payment processors and identity verification services.

The following table summarises the main categories of personal data that jeetbus collects and the circumstances in which each type is collected:

Jeetbus does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

Jeetbus uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The main purposes for which jeetbus uses your personal data are:

• To create and manage your jeetbus account and verify your identity and age.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To provide access to games and platform features on jeetbus.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To send you important account notifications, security alerts, and service updates.
• To respond to your support requests and resolve complaints.
• To comply with legal and regulatory obligations applicable to jeetbus.
• To improve the jeetbus platform based on how players use it.
• To send you promotional offers and bonus notifications — only if you have opted in to marketing communications.

4 Legal Basis for Processing

Jeetbus processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance: Processing your data is necessary to provide the jeetbus service you have signed up for, including account management, payments, and gameplay.
• Legal obligation: Jeetbus is required by law to collect and retain certain data, including identity verification records and transaction histories, for compliance and anti-money laundering purposes.
• Legitimate interests: Jeetbus processes some data to protect the security of the platform, prevent fraud, and improve the service — where these interests are not overridden by your privacy rights.
• Consent: Where jeetbus relies on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Cookies and Tracking

Jeetbus uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. A cookie is a small text file placed on your device when you visit jeetbus. Cookies allow jeetbus to recognise your device on return visits, keep you logged in, and remember your preferences.

Jeetbus uses the following types of cookies:

• Essential cookies: Required for the jeetbus platform to function. These cannot be disabled without breaking core features such as login and payment processing.
• Functional cookies: Remember your preferences such as language settings and display options on jeetbus.
• Analytics cookies: Help jeetbus understand how players use the platform so we can identify areas for improvement. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity and protect your jeetbus account from unauthorised access.

Jeetbus does not use third-party advertising cookies or cross-site tracking cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to use certain features of jeetbus.

6 Third-Party Data Sharing

Jeetbus does not sell, rent, or trade your personal data to any third party. However, jeetbus does share certain data with trusted third-party service providers where it is strictly necessary to operate the platform. All third-party providers are carefully selected and are contractually required to protect your data and use it only for the specific purpose for which it was shared.

The categories of third parties with whom jeetbus may share your data include:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your deposit and withdrawal transactions securely.
• Identity verification providers: Third-party KYC services receive your identity documents to verify your age and identity as required by jeetbus compliance obligations.
• Fraud prevention services: Jeetbus uses specialist fraud detection tools that may process your IP address and device data to identify suspicious activity.
• IT and hosting providers: The technical infrastructure that powers jeetbus is provided by third-party hosting services. These providers have access to data stored on jeetbus servers only to the extent required to maintain the infrastructure.
• Regulatory authorities: Jeetbus may be required by law to disclose certain data to government or regulatory authorities. Jeetbus will only do so where legally obligated and will inform you where permitted by law.

7 Data Security

Jeetbus takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• AES-256 encryption for all data stored on jeetbus servers.
• TLS encryption for all data transmitted between your device and jeetbus.
• Two-factor authentication options for your jeetbus account login.
• Regular security audits and penetration testing of the jeetbus platform.
• Strict access controls ensuring only authorised jeetbus staff can access personal data.
• Automated monitoring systems that detect and alert on suspicious access patterns.

While jeetbus takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your data safe — use a strong, unique password for your jeetbus account and never share your login credentials with anyone.

8 Data Retention

Jeetbus retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active jeetbus account plus five years after account closure, to meet legal and compliance obligations.
• Transaction records: Retained for a minimum of five years from the date of each transaction, as required for financial compliance purposes.
• Identity verification documents: Retained for five years after account closure or the date of verification, whichever is later.
• Support communications: Retained for two years from the date of the last interaction.
• Technical and usage data: Retained for up to 13 months from collection, after which it is aggregated or deleted.

When the applicable retention period expires, jeetbus securely deletes or anonymises your personal data so that it can no longer be linked to you. You may request early deletion of your data by contacting jeetbus support, subject to any overriding legal obligations that require jeetbus to retain the data.

9 Your Privacy Rights

As a jeetbus player, you have the following rights in relation to your personal data. Jeetbus is committed to honouring these rights promptly and without unnecessary delay:

• Right of access: You can request a copy of all personal data that jeetbus holds about you at any time.
• Right to rectification: If any of your personal data held by jeetbus is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure: You can request that jeetbus delete your personal data, subject to any legal obligations that require jeetbus to retain it.
• Right to restrict processing: You can ask jeetbus to limit how your data is used in certain circumstances.
• Right to data portability: You can request your personal data in a structured, machine-readable format so you can transfer it to another service.
• Right to object: You can object to jeetbus processing your data for direct marketing purposes at any time.
• Right to withdraw consent: Where jeetbus relies on your consent to process data, you can withdraw that consent at any time.

To exercise any of these rights, contact the jeetbus support team via live chat or email at [email protected]. Jeetbus will respond to all valid requests within 30 days. In some cases, jeetbus may need to verify your identity before processing your request.

10 Children's Privacy

Jeetbus is strictly an adult platform. The jeetbus service is not directed at, and is not intended for use by, anyone under the age of 18. Jeetbus does not knowingly collect personal data from anyone under 18 years of age.

If jeetbus becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on jeetbus, please contact [email protected] immediately so we can investigate and take appropriate action.

11 Changes to This Policy

Jeetbus may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When material changes are made, jeetbus will notify registered players via their registered email address before the changes take effect and will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how jeetbus protects your data. Continued use of jeetbus after notification of changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using jeetbus and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jeetbus handles your personal data, please get in touch with the jeetbus privacy team. We are committed to addressing all privacy-related enquiries promptly and transparently.

You can reach jeetbus via live chat available 24 hours a day, 7 days a week directly on the jeetbus platform, or by emailing us at the address below. For data subject rights requests, please include your registered email address and a brief description of your request so we can process it efficiently.